How to Deal with Difficult People
Time & Location
About the event
Why You Must Deal With Difficult People
Trust this statement. Your situation won’t get better; left unaddressed, it usually gets worse. Unaddressed, necessary conflict simmers just below—and often erupts counter-productively above—the surface at work.
Initially, people go into shock when they are treated unprofessionally, so if you take some time to understand exactly what is happening to you, you are not alone. Once you are fully aware of what is happening, deciding to live with the situation in the long term is not an option. It will fester to the point that you are miserable going into work each day.
This course will review How to deal with difficult people and the different types of difficult encounters.